Recent Posts

Why Seeking Professional Help After a Fire is the Best Option

3/20/2018 (Permalink)

No one plans for a fire to erupt in their home or business. Unfortunately, fire damage can occur at any time especially during this time of year. Space heaters, fire places, cooking equipment and candles are all perfect examples that could ignite your home into flames. Some people’s first reaction after a fire is to begin cleaning it up themselves. Here’s why you shouldn’t.

Water Damage – When the fire department responds to a fire in a home or business, they spray gallons of water into your property. The water will get everywhere- furniture, electronics, ceilings, clothing, floors, etc. The longer you wait to remove the water, the faster the damage will set in. Don’t try to remove the water yourself. You will waste valuable time that could be sent soaking up that damaging water. Calling SERVPRO of Henrico is the best option to quickly, efficiently and professional remove the water and to begin remediation to your home or business.

Soot DamageSmoke Damage – along with the extensive damage a fire can cause, soot and smoke damage is just as tricky. Smoke will get everywhere and travel throughout your home or business. It will affect everything in your home from furniture, clothing, walls, ceilings and floors. Soot will also be left behind staining walls and ceilings. SERVPRO of Henrico has the necessary products to property remove smoke and soot damage, as well as treating the contents affected by the fire.

Effected Contents – In some cases, a homeowner will discard their personal items effected by fire or smoke damage. This is another reason why you should call SERVPRO of Henrico. We have the ability to asses and inspect items to determine whether they are salvageable or unsalvageable. Our team will collect every item and thoroughly document each item to keep track and inventory all contents. A lot of times, we can clean and deodorize the effected contents.

Leave it to the professionals who have been restoring fire damages for over 30 years. We have the people, the tools, the equipment and the experience to handle any size disaster. Don’t try to handle it on your own. Time efficiency is key when it comes to a fire in your home or business.

We Are an Esporta Certified Operator

3/20/2018 (Permalink)

Esporta Certified Operator

Sentimental items can't be replaced, but many can be restored. SERVPRO of Henrico is an Esporta Certified Operator. We utilize the best restoration technology to restore soft contents damaged by water, smoke, soot, mold and biological & chemical contaminants.

Restoration Technology

Items are held stationary and passed though detergent-laden water. The multi-stage computer controlled process utilizes proprietary detergents. The combination of hydraulic action and environmentally friendly detergents restores items to Food Grade Clean by removing 99% of contaminants, while still being gentle on the planet.

What Can Be Restored?

  • Leather goods of all kinds
    • shoes
    • purses
    • jackets
  • Laundry of all kinds
    • wash and fold
    • press and hang
  • Household goods of all kinds
    • sleeping bags
    • pillows
    • comforters
    • stuffed animals
  • Unique articles such as sports equipment
  • A wide variety of other articles

Holiday Fire Safety

11/28/2017 (Permalink)

Thanksgiving is the leading day of the year for home fires involving cooking equipment. Sometimes there are multiple people in the kitchen taking part in the preparations of multiple dishes. It can be hectic and dangerous, so keeping fire safety in mind is important!

Look at the Facts:

  • According to the NFPA, in 2014, nearly four times as many home cooking fires occur on Thanksgiving as on a typical day.
  • And, in the same year U.S. fire departments responded to an estimated 1,730 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half (48%) of all reported home fires and civilian and tied with heating equipment for the second leading cause of home fire deaths.

Safety Tips:

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

For more information, please visit http://www.SERVPROhenricocounty.com/  to see what SERVPRO of Henrico County can do to help if disaster strikes. We are available for 24-hour emergency fire and water services.

Info provided by: http://www.nfpa.org/public-education/by-topic/wildfire-and-seasonal-fires/thanksgiving-safety

Fire Prevention Week

10/9/2017 (Permalink)

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

That’s why this year’s Fire Prevention Week theme: “Every Second Counts: Plan 2 Ways Out!” is so important. It reinforces why everyone needs to have an escape plan. Here’s this year’s key campaign messages:

  • Draw a map of your home by using our grid in English (PDF) or Spanish (PDF) with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

This week is an also an opportunity for local firefighters to visit schools and teach children the importance of fire safety. They want to make sure you’re doing all you can to keep your family safe. Firefighters are also encouraging smokers to make sure they throw out butts and ashes correctly because it only takes something small to spark a fire if the conditions are dry.

For more info please visit: http://www.nfpa.org/Public-Education/Campaigns/Fire-Prevention-Week

Prepare Your Business for the Upcoming Winter Weather

10/3/2017 (Permalink)

Tips for Preparing your Business for Winter Weather

  • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Henrico about starting a Disaster Recovery Plan for your business.

SERVPRO of Henrico has been helping the Richmond community for over 30 years. We are always ready for whatever happens and is available for 24-hour emergency fire and water services.

Biohazard Cleanup

9/27/2017 (Permalink)

Biohazard cleanup is also known as crime scene cleanup or trauma scene cleanup. SERVPRO of Henrico's biohazard professionals provides this supportive service for victim’s families. During an emotional period for the customer, SERVPRO biohazard professionals have developed a keen sense of how to interact with the customer by providing a level of service victim's families need in a difficult situation. While the police and other responders may spend limited time with the family members, SERVPRO cleaning professionals work around the family longer, by performing the cleaning and restoration of the scene. By performing the cleaning and restoration, SERVPRO helps the family make a step beyond the tragedy, to hopefully carry on with their lives. Our staff is trained in all facets of property damage restoration, from training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property.

We Understand

9/27/2017 (Permalink)

SERVPRO of Henrico understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Henrico specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Henrico can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

As the second largest SERVPRO franchise on the East Coast, no damage is too large or too small for SERVPRO of Henrico!

Water Damage Safety Tips

9/27/2017 (Permalink)

Safety Tips When Water Damage Occur: Do

  1. Shut off water source if possible
  2. Remove as much water as possible by mopping and blotting the saturated area
  3. Wipe furniture to remove excess water
  4. Place aluminum foil between legs and wet carpet
  5. Prop up wet furniture cushions for even drying
  6. Lift drapes off flooring, loop through a coat hanger and hang on curtain rod
  7. Remove wet area rugs
  8. Move valuable paintings, art objects and photos to a safe, dry place
  9. Open closet doors, furniture drawers and luggage to aid in drying
  10. Remove any wet fabrics and dry immediately
  11. Hang furs and leather goods to dry separately at room temperature

Do Not

  1. Use your household vacuum to remove the excess water
  2. Use electrical appliances while standing on wet flooring or carpets
  3. Go into any room where the ceiling is sagging
  4. Wait to call for professional help. The longer you wait the more damage will occur

Thunderstorm Safety and How

9/27/2017 (Permalink)

Safety Tips When Water Damage Occur: Do

  1. Shut off water source if possible
  2. Remove as much water as possible by mopping and blotting the saturated area
  3. Wipe furniture to remove excess water
  4. Place aluminum foil between legs and wet carpet
  5. Prop up wet furniture cushions for even drying
  6. Lift drapes off flooring, loop through a coat hanger and hang on curtain rod
  7. Remove wet area rugs
  8. Move valuable paintings, art objects and photos to a safe, dry place
  9. Open closet doors, furniture drawers and luggage to aid in drying
  10. Remove any wet fabrics and dry immediately
  11. Hang furs and leather goods to dry separately at room temperature

Do Not

  1. Use your household vacuum to remove the excess water
  2. Use electrical appliances while standing on wet flooring or carpets
  3. Go into any room where the ceiling is sagging
  4. Wait to call for professional help. The longer you wait the more damage will occur

September is National Preparedness Month

8/29/2017 (Permalink)

Hurricane Harvey has ripped through Texas leaving massive flooding and destruction in it's path. Now more than ever it is important to be prepared before a storm hits.

September is recognized as National Preparedness Month to remind everyone that “we must all take action, now and throughout the year, for the types of emergencies that could affect us where we live, work, and also where we visit,” (ready.gov).

With the recent flooding in Louisiana in mind, the last thing you want to worry about is how to communicate and what to do during a disaster like this horrific event that killed hundreds and left many families without homes.

What you can do:

  • Make A Family Plan – you may not be together with your family during a disaster.
    • Set up emergency alerts from local officials
    • Discuss family plans for disasters and plan where to go for safety.
    • Collect information on paper including, phone numbers, emails, social media, medical facilities, doctors, service providers, school
    • Decide on safe, familiar places where your family can go for protection and if you have pets think about animal-friendly locations
  • Take Action – ensure you can go for at least 3 days without electricity, water service, access to supermarket, or other local services
    • Prepare a disaster supply kit (water, food, battery-powered radio, flashlight, first aid kit, whistle, local maps)
    • Bookmark weather.gov to stay informed on severe weather
    • Learn about wireless emergency alerts, messages that will be sent to your phone during an emergency

Consider the following disasters that can occur at any time: Learn more about hazards which can affect your community and ways you can take action to prepare.

  • Earthquakes – can occur suddenly and be deadly. Most earthquake-related casualties result from collapsing walls, flying glass, and falling objects.
  • Floods - Flooding is the most common natural disaster in the United States and can happen anywhere.
  • Hurricanes - have the power to cause widespread devastation, and can affect both coastal and inland areas.
  • Tornadoes - are one of nature’s most violent storms, and can cause death, injury, and destruction within seconds.
  • Wildfires - can occur anywhere and can destroy homes, businesses, infrastructure, natural resources, and agriculture.