What our Customers say...
Water Damage Testimonials
I have never dealt with a company such as yours. The staff is beyond exceptional. Everyone. To the ladies on the phone, to Brendan Sweeny & Chris Burch, Bob Morgan, and Tucker Poole put up with me on a few occasions. Finally, Danny who delivered my rugs. Each one of you have done more for me than you know. It was all handled immediately, professionally, but most importantly with genuine kindness. Thank you doesn’t seem quite enough. You’re all so appreciated. You each set the standard. It matters!
I was not sure what SERVPRO did as a company but my insurance company recommended "remediation" due to the water damage. I was surprised at what other services they provided such as pulling up drywall/ baseboards and hauling old carpeting. I am very satisfied with the thoroughness.
I wanted to personally send a Thank You letter for the quality services I received during January 2017 for demolition and moisture checks in my home due to a burst pipe.
On January 8, 2017, a pipe burst over our kitchen table area. It affected the main level as well as the basement and below house garage. I immediately called Mutual Assurance and they had SERVPRO on the phone within an hour.
Early the next morning, January 9th, the demo crew came to my house.The ground was covered in ice and snow as it was the one big snowstorm of 2017. Every crew member introduced himself and had a great work ethic and understanding of what I was going through. I want to make sure they get a shout-out by name: Evan, Aaron and Chase.
The demo went smoothly and they left the area clean. They hand-bagged so much drywall and laminate flooring. The bags were heavy, but they kept working. It was very cold and wet as they carried bag after bag to the truck. All of the men were soaked all the way through. Before leaving, they set up 14 pieces of drying equipment.
After the first demo, Joey Waters came and did the initial moisture readings. He was very professional and explained the whole process. Joey returned for a second visit after Capital Construction did the additional demo. He was thorough in his readings as it is a priority of SERVPRO to make sure families are safe in their home and mold does not grow.
I wanted to thank SERVPRO for fast, quality service in my time of need. The service provided and quality of the contractors was great.
My thanks to each person who came to my home and helped. All were courteous and worked (so hard) to make sure I was pleased with the projects at hand.
Everyone who has assisted with our flood damage has been great! Highly recommended.
We recently experienced a water damage situation in our kitchen on a Saturday. Your employees were here as an emergency and provided services to us during a dramatic time. The gentlemen were courteous, friendly, helpful, considerate, and any adjective that describes an excellent behavior. Their Supervisor was equally as considerate. Too often we are quick to complain but the excellent and efficient service deserves compliments. Thank you for providing us with such excellent services and most importantly employees!
From day one, Ryan Bradshaw was exceptionally and exceedingly kind to me and sincerely empathetic about the circumstances with which I was forced to contend at a time when I am physically and emotionally challenged. Every day I knew what work would be done and by whom; and the schedule was, and remained, accurate from start to finish. Every subcontractor retained by Ryan was also kind, prompt, efficient, and performed stellar quality work.
Keep up the good work. Great support throughout the process!